Privacy Policy
Last updated: March 6, 2026
1. Introduction
Welcome to Promenario ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use the Promenario mobile application and related services.
2. Information We Collect
We may collect the following categories of information:
- Usage Data — Information about how you interact with the app, including pages viewed, features used, and session duration.
- Contact Information — If you contact us for support, we collect your email address and any information you provide in your message.
- Account Data — If you create an account, we collect your email address and any profile information you choose to provide.
3. Location Data
We collect your approximate location to suggest nearby cities. This location data is used only within the app and is not stored on our servers. You can revoke location permissions at any time through your device settings; this will limit the ability to show nearby suggestions but will not affect other app functionality.
4. In-App Purchases
We use RevenueCat to process in-app purchases and subscriptions. RevenueCat's privacy policy governs the handling of payment data. We do not store payment card information. Purchases are also subject to the privacy policies of Apple App Store and Google Play Store, depending on your platform.
5. How We Use Your Information
We use the information we collect to:
- Provide and improve the Promenario app and its features
- Personalize your experience and suggest relevant content
- Process transactions and manage subscriptions
- Respond to customer support requests
- Monitor and analyze usage patterns to enhance performance
- Comply with legal obligations
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances: with service providers who assist us in operating the app (such as RevenueCat and analytics providers) under strict confidentiality agreements; when required by law or to protect the rights, property, or safety of Promenario or its users; or in connection with a merger, acquisition, or sale of assets, in which case you will be notified.
7. Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We retain your data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
8. Third-Party Services
The app may use third-party services including analytics tools, crash reporting, and payment processors. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
9. Children's Privacy
Promenario is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at hello@promenario.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the app after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@promenario.com.